We’re writing to inform you of a temporary service interruption affecting our widgets. Due to a global issue with Amazon Web Services, all our widgets are currently experiencing downtime.
We understand how critical our services are for your online platforms and businesses, and we want to assure you that we are closely monitoring the situation. Our team is working tirelessly in coordination with Amazon to restore services as quickly as possible.
We apologize for any inconvenience this may cause and appreciate your understanding during this time. We’ll be providing updates on this thread as we receive more information.
Thank you for your patience and support.
[Update 1] 15:33, Tuesday, 13 June 2023 (GMT-4)
Amazon have identified the root cause of the elevated errors invoking AWS Lambda functions, and they are actively working to resolve this issue.
[Update 2] 15:46, Tuesday, 13 June 2023 (GMT-4)
While Amazon still hasn’t solve the issue completely, we found a temporary fix. Our widgets and editor should be back online.
[Update 3] 16:27, Tuesday, 13 June 2023 (GMT-4)
Our widgets, dashboard, and editor are back online. But the payment service we’re using also experiencing some issues because of the error mentioned above.
[Update 4] 18:23, Tuesday, 13 June 2023 (GMT-4)
The issue was resolved.