Google Reviews Widget Appears for Split Second, Then Disappears

🐞 Bug Reports
1

Hello all! This is my first post here!

A site I am building in Duda for a customer contains two Common Ninja Google Reviews Widgets. One is on the home page and another is on the Testimonials page. The Google Reviews Widget on the Home page loads and displays perfectly. However, the Google Reviews Widget on the Testimonials page displays for a split second when the page first loads and then disappears.

Note that there are two separate Google Reviews Widgets for this website. This is because the Home page needs a different layout of the widget than the Testimonials page does.

I also want to note that the site is not yet published. We are seeing these issues with only the Testimonials page Google Reviews Widget in the Dude website preview.

Any help here is greatly appreciated!

1 Like
2

Hey @pramacher, can you kindly share a link to the page where you see the issue?

3

Hi @Daniel , here is the link to the preview of the site. It is not hosted yet.

https://app.webpro.ai/preview/a732fecb?t=1740743770252

If you scroll all the way down on the home page, you can see the Google Reviews Widget that works.

Then go to the “Testimonials” page. You will see the second Google Reviews Widget disappear after a split second.

Thanks!

Peter

4

I have also been getting this error when I have been editing the widget.

image
image574×496 22.3 KB

5

I’ve just tested it and it seems to be working. Which browser you’re using?

As for the error you mentioned, how can I reproduce it? Can you share a link to the editor?

6

Hi Daniel,

I deleted the widget and created a new one for the Testimonials page. I tried using the following layout that I want with the new widget, but the same issue persisted.

image
image582×453 15.9 KB

Above, the layout circled in red is the one I want to use. However, when I use this one, the widget appears for a split second and then disappears. The highlighted yellow layout is the one I settled for as when this is used, the widget displays properly and does not disappear.

Below is a link to the editor for the widget.

https://www.commoninja.com/google-reviews/editor/content/d139c9e2-1276-4d7a-a11e-36d6f38db0e0

Thanks,

Peter

7

Thanks for reporting Peter, a fix will be deployed later on today.

8

Thanks Daniel! Is it safe to try the layout I would like again?

9

@pramacher Yes sir! :tada: