Hello team,
I encountered an issue where one of our widgets disappeared. It was a player widget that had been added to our internal site. Today, when I went to check it, the widget was empty. I logged into Common Ninja, but I couldn’t find it there either.
What could cause this issue if I’m sure nobody deleted it? I dedicated a lot of time and effort to create it, so any assistance would be greatly appreciated.
Hey @Anastasiia_Khudiakov can you share a link to your widget?
Hey @Daniel ! I’d be happy to do that, but I can’t since my widget has disappeared from the list of all my widgets—I just can’t find it. I’m sure I didn’t delete it by mistake, as this would require multiple steps with confirmation, and considering how much time I spent creating it, I wouldn’t have done so. Is there any chance you could restore it or check your archives to investigate what happened?
Thanks for the info @Anastasiia_Khudiakov. Can you please contact our support team? They might be able to help:
thank you @Daniel the issue has been fixed with support:)
Perfect. Thanks for the update!