Twitter feed not updated

🐞 Bug Reports
1

A new Tweet posted on our Twitter/X account doesn’t show in the Common Ninja timeline.

We’re on the Ultimate plan, and we set the refresh delay to 5 minutes.

We saw the number of post going up in the Common Ninja’s header, but the post didn’t appear in the timeline. Can you help us see why it’s missing?

Post for reference: x.com
X account: VIARailAlerts

Thanks!

2

Hey @Tink, can you also share a link to your widget editor?

3

https://www.commoninja.com/twitter-feed/editor/content/92ce1dce-d267-4d8c-b429-c13dff435ee0

Note:

We are still in the 3days free period with the ultimate plan.
We have 3 issues:

  • We can only see 13 posts / 112 posts
  • The dates are not the same as in X (one day earlyer)
  • The last test post is not showing in the timeline and it was added yesterday.
4

Thanks for reporting the issue @Tink, we’ll check.

5

Any news @Daniel ? Hopefully good news :slight_smile:

6

@Tink not yet, will update once we’ll have some good news :slight_smile:

7

@Tink the issue has beed fixed!

8

Hello,

My feed X is not working.
here is the message : No items to load

Can you fix it please :slight_smile:

thank you a lot !

AN

9

Hi @Augustine_Ndiaye
Can you please share a link to your widget editor so we can explore the issue?

10

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Here is the message : no items to load.
My account is not Weird_animals, this is the generic one.

Thanks for your help.

AN

11

Can you share you account (or send it to me privately in a message?)

12

Thank you for your interest.

here is the link : Widget Editor | Common Ninja

Best regards

AN