[Bug] [Poll] Sorry, we were unable to process your submission. Please contact the form manager

🐞 Bug Reports
1

I embed a commoninja poll in my website like this:

<script src="https://cdn.commoninja.com/sdk/latest/commonninja.js" defer></script>
<div class="commonninja_component pid-8a61142e-cb33-448f-a71c-0c63de9ba030"></div>

Visitors complain that they cannot vote and get the error Sorry, we were unable to process your submission. Please contact the form manager..
image

How can I fix this?

2

It’s because you’re on the free plan and reached the 10 submissions limitation.

3

I see. This could be better communicated.

2 Likes
4

Thanks for the feedback! How would you propose to communicate it? We’ll be happy to improve that :slight_smile: