Our timeline widget has been working fine for the last three or so weeks but then today it now gives the error that it can’t find the data. There was an incident with Google Docs earlier today that may have caused this issue, but now I can’t get the Timeline to re-sync with the CSV. i also tried duplicating the CSV to give me a different URL and syncing to that but that really didn’t work (returns a 500 error). With the original CSV it says it has connected but then you get this in the dropdown for linking the fields to the data.
Hi @dani Where can I see the issue live? Can you share a link to the widget?
Sure. The widget is embedded on this page: https://www.neurorightsfoundation.org/mission/impact
Thank you,
we will check it and I’ll update you.
At the moment it seems there is an issue with the Google Sheets CSV Publish Link not working.
Please try downloading the CSV file and uploading it manually for now.
We are monitoring the problem.
Is there an update on the fix?
When I try to load a csv directly I get an Uploading File message for a really long time and when I refresh the tab it seems like it isn’t really connected since the data mapper doesn’t populate.
